In this podcast, John talks to Guardian’s Head of Strategic Partnerships, Vincent O’Connor, about the new Consumer Duty regulation.
31 July marks the deadline for whole of market compliance with the FCA’s new Consumer Duty guidance. In this podcast, Vincent discusses his views on the impact of Consumer Duty for the protection market and why he thinks it is an opportunity for the sector.
He talks about the process that Guardian went through to meet the duty. He also shares his thoughts on the size of the task for the advice community and highlights some examples which, in his view, are reasonable interpretations of the duty.