Guardian talks protection
Welcome to Guardian's podcast. Hosted by financial journalist, John Lappin, we’ll be talking to senior Guardian professionals and other industry experts about the protection issues that really matter to intermediaries and their clients. Ranging from the impact of the ongoing pandemic, through to measures the industry can take to change for the better, these podcasts are designed to engage and inform anyone who writes, or is thinking about writing, protection business.
Guardian talks protection
RedArc’s personal nurse service
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This podcast is intended for protection industry professionals only
In the second of our 4-part HALO mini-series, we talk to Christine Husbands, Managing Director of RedArc, about their personal nurse service. This is offered to all customers who’d benefit from it as part of HALO.
RedArc share Guardian’s belief that a claim is more than just a payout and also that the support provided at this time needs to be bespoke. Their personal nurses provide a listening ear and help customers with whatever it is they need.
In this podcast, John and Christine discuss what RedArc’s personal nurse service can do for Guardian’s customers, share examples of how RedArc has helped people, and explain how it fits together when a person makes a claim on their Guardian policy.